Job Level: Experienced (Non Manager) Purpose of Role
We are looking for an Account Officer to create long-term, trusting relationships with our customers.
The Account Officer’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close sales to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. monthly sales results and quarterly forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed.
Requirements
Proven work experience as an Account Officer, Key Account Officer, Sales Account Officer, Junior Account Officer or relevant role
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS Degree in Business Administration, Sales or relevant field.
Previous B2B sales experience is mandatory and in the IT industry is desirable.
Applicants should kindly forward their CV’s to: careers@bochsystems.net using “Account Officer” as subject of mail. Note: Applications sent to any other email or using any other subject would be automatically discarded.
Apply via :
careers@bochsystems.net
