Job Summary
We have a unique opportunity for a Parts Process Specialist to support our objective of delivering excellent communication and service to customers.
A successful candidate will have excellent communication and problem-solving skills, ability to analyse the Parts Catalogue and a strong desire to support the Company’s service operations.
As a Parts Process Specialist, you are in charge of planning, controlling and monitoring the processes in the parts department.
You are to ensure economical and warehouse management, as well as smooth logistics process for the parts.
You are the operation’s contact person for all questions dealing with parts processing and management.
Responsibilities
Placing orders with suppliers and monitoring the order process.
Placing stock replenishment and express orders with the logistics center.
Processing stock and or delivery differences. Processing the relevant lists, posting items in and checking invoices.
Supporting in deciding on the product range and initial supply of parts.
Providing information on parts availability and or delivery dates.
Generating statistics, defining the figures for the logistics department and ensuring that data is forwarded to the accounting department in an orderly manner.
Supplying information and documents relevant for accounting as well as performing product range analysis.
Processing transport damage.
Administering and monitoring storage location according to the best possible utilization.
Operating a disposal and recycling system.
Handling customers’ requests and working out proforma invoices
Following up offers and finalizing parts sales process.
Requirements
Education: Bachelor degree.
Training in administration or logistics, ideally in the automobile industry is an added advantage.
Open-minded self-starter with the ability to thrive in a fast-paced, technical environment, and to work independently, adapt, improvise and problem solve
A computer literate with proficiency in all Microsoft Office applications.
Sufficient experience in the parts/logistics department in the automobile Industry or operation is an added advantage.
Proven record of success in customer-facing roles and in providing customer services
Strong written and verbal communication skills
Excellent organisational skills, willingness to learn and work.
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Applicants should send their cover letter and CV’s to: hr@weststar.com.ng
Apply via :
hr@weststar.com.ng
