Location: Ikoyi, Lagos Job Type: Full-time Summary
The Chief Commercial Officer is responsible to design and develop the ATC Nigeria Sales and Marketing strategy, develop and implement the marketing plan, customize and implement new products, packaging, pricing models, provide cross-functional communications, manager overall customer satisfactions and drive revenue growth for both new and existing customers.
This position provides oversight to the Sales team in setting the direction, market strategy, enforcing ATC policies, driving best practices, ensuring complete customer satisfaction and meeting the ATC Nigeria new business budget.
The Chief Commercial Officer works closely with the CEO and other Heads of Department to ensure the organization’s strategic goals, total customer satisfaction and performance objectives are met.
Essential Duties
Creation of a high performing team environment enabling employees to reach their full potential and maximize personal and business performance.
Meet with and develop strong relationships with MNO senior executives in Nigeria.
Provide accurate and timely new business forecasting.
Effective management of costs and budget.
Development and implementation of the Sales and Marketing strategy for ATC Nigeria.
Design, develop and launch of new product offerings based on customer requirements.
Driving new business revenue and managing the renewal of existing business through developing and maintaining strong customer relationships.
Mentor, manage and train sales and product professionals on team.
General Responsibilities
All employees must live ATCs Core Principles and work proactively in a customer-related way in accordance with adopted procedures and best practice.
The employee shall comply with the provisions of health, safety and environment legislation in Nigeria, and shall also comply with ATC Nigeria’s policies and procedures including occupational health and safety and wellness policies, and any modifications to any policy that may be introduced from time to time.
To perform any other duty as directed by line management
To ensure that confidentiality is respected and maintained always.
Supervisory Responsibilities Supervise, motivate and manage the performance of:
Key Account Manager(s) – Senior Manager, Key Account (s) – Sales Administrator – New Business Specialist (Modeler) – Technical Account Specialist
Proactively identify and resolve personnel issues in conjunction with Human Resources
Recruit, develop and retain staff, partnering with Sr. Management and Human Resources. This includes on-boarding and orientation for new hires.
Provide disciplined performance management for team. Define and communicate annual goals, perform formal and informal performance reviews, and ensure changes and updates are communicated in a timely and professional manner.
Create strong collaborative team environment.
Other:
Other duties as assigned
Requirements/Skills
Wireless infrastructure product design and price modelling.
Project Management.
Advanced Negotiation Skills.
Financial Management.
Customer Relationship Management.
Sales and Marketing principles.
Ability to work effectively across many internal functional groups to optimize product offerings, create a seamless customer experience and resolve issues.
Self-motivated; able to work both independently to complete tasks and respond to department requests, as well as collaborating with others to utilize resources and knowledge of others in identifying high quality solutions.
Ability to identify strong talent and build individual and management capability.
Excellent planning skills; ability to effectively manage priorities for self and team to meet business requirements and deadlines in a dynamic and fast paced environment.
Excellent leadership skills; ability to drive and motivate team to achieve results; ability to influence and inspire action.
Ability to drive work both independently toward the successful attainment of set goal and as part of a team to leverage input and knowledge base of others within the company in providing well rounded and thoughtful solution sets
Ability to identify key contacts for follow up; excellent ability to communicate project status updates to team and cross-functionally to ensure understanding.
Excellent strategic and problem-solving skills to effectively influence decision making in key negotiations.
Education and Experience:
Sales and Marketing Degree and post-graduate qualification, preferably a Master’s Degree.
15+ years sales and account management experience in shared wireless infrastructure and in the telecommunications industry; Regional/global sales experience preferable.
10+ years senior management experience.
Environment:
Approximately 50% performed in climate-controlled internal office environment working under normal office conditions. Approximately 50% travel may be required within Nigeria and its regions and outside Nigeria where needed in support of the position’s responsibilities.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.
Benefits We are listed on New York stock Exchange. Incumbent as stock option has part of benefits, salary is very attractive and negotiable, all tickets are funded. Family status is allowed
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