Department: Sales Responsibilities
The Account Manager’s primary responsibility is to retain and grow current accounts and gaining new market share in their given territory.
Specifically, the Account Manager will:
Manage relationships of specific accounts as assigned and also grow the accounts to grow the company’s sales/revenues.
Use an existing network of industry contacts to generate new business leads.
Deliver sales presentations as may be required to high level decision makers.
Attend client meetings as required for sales closure
Maintain and expandi relationships with existing clients and potential clients.
Serve as the primary customer contact for technical and business issues for those specific accounts
Achieving sales targets
Ensure sales input into CRM is constantly updated.
Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction.
Perform other tasks as may be required
Qualifications
Bachelor’s Degree in a relevant discipline
Post graduate/relevant professional qualification will be an advantage.
Minimum 3-4 years experience working with a sales/business development team
Competencies:
Technical & Professional proficiency
Strong Quantitative Skills
Research & writing skills
Problem Solving
Leadership
Proficiency in MS Office
Excellent Communication Skills
Negotiating Skills
Analytical Thinking
Excellent Relationship Management
Proficiency in MS Office Productivity Tools
Experience in selling bandwidth capacity, Internet services products or telecommunications products
Positive ‘can do’ attitude and result-oriented.
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