Location: Lekki, Lagos Reporting To: Practice Manager / COO Department: CRI MediClinic Overall Purpose of the Job
Provide front-desk administrative function with focus on customer service and customer experience
Assist in accounting duties as assigned.
Roles & Responsibilities Follow all policies and procedures laid out by CRI and contracting company including but limited to:
Company Policy and Procedures
Medical Treatment Policy and Procedures
HSE Policy and Procedures
Operational Policy and Procedures
Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
Responsible for handling front office reception and administration duties
Greet visitors warmly and register guests/patients, direct guests/patients as needed
Manage billing and payment activities for clinics
Complete other administration duties as assigned
Ensure appropriate stock of consumables, performing daily and monthly stock counts and reconciliation
Assist with other duties as assigned.
Key Performance Indicators
Continued positive client satisfaction and feedback
Focus on customer service
Measurable generation of income for the organization for assigned services and products
Minimum Qualifications
Accounts/Finance Degree
Strong customer service / administrative / accounting experience
1-3 years experience
Ability to utilize various Computer Software and applications, including Email, Microsoft Office, and other Administrative Software
Primary Focus on Customer Service
Positive/outgoing attitude
Ability to adapt to various roles/responsibilities
Time management and organizational skills
Strong attention to detail and follow-through
Applicants should send their CV’s to: hr@crinigeria.com
Apply via :
hr@crinigeria.com
