Ref No: 3039069 Job Function: Sales Business Segment: Healthcare Global Supply Chain Role Summary
The OTR Project Management Coordinator ensures Order entry Quality and Integrity.
Essential Responsibilities
Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met
Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma…)
Order Entry and backlog quality. Implement changes as required for each project followed
Optimize Sales transfers
Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization
Ensure orders validation, compliance and approvals before Order Entry
Confirms customer requested date and Plan. The Backlog management
Own and update timely key dates using local operating mechanisms and reports
Reviews Weekly Business Sales
Set up contract review with Finance/OTR Regional Manager
Daily follow up of customer credit documentation and inventory
Give shipping and billing instructions in accordance with contracts terms and conditions
Follow shipment, installation, application via reports
Follow up on collections issues due to OTR
Provide root cause on defect analysis
Monitor and coordinate daily logistics traffic from warehouses
Quality Specific Goals:
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Drive continuous improvement on all related processes, work instructions, and procedures
Qualifications/Requirements Required Qualifications:
Business/Logistic degree/or equivalent
3 to 5 years experience in project management or order management
Fluent English
Customer Satisfaction Oriented
Team player
Lead
Committed to deliver
Ability to use Systems and work in a matrix environment
Good Understanding of the OTR process
Proficient at understanding how the Order Configuration process works ( Cobra)
Proficient at understanding how the Order Entry and approval processes work through Cobra and the PjM Tool
Ability to keep contract moving forward
Good Product knowledge
Excellent Verbal and written communication
Green Belt trained
ISO knowledge
A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Must have valid authorization to work full-time without any restriction in Nigeria
Preferred Qualifications:
Project Management
Transportation & Customs
Cobra, eOM, Oracle, Cognos, Active backlog tool
Apply via :
jobs.gecareers.com
