Job Description
Function of the Role
The Operations Manager will be responsible for the day-to- day operations of LifeBank. S/he will be expected to plan, direct, oversee and coordinate the operations of the company, as well as continuously develop and implement organizational strategies, policies and practices.
Key Responsibilities
Provide oversight of the fulfillment, administrative, customer service and community units
Establish priorities and sequences for the ordering, processing and dispatching of customer requests
Develop, implement and monitor local processes that are necessary to meet transportation and supply services requirements
Plan and organize tasks and resources to achieve strategic goals and objectives
Collaborate and coordinate with other departments to efficiently meet the needs of customers
Improve operational systems, processes and policies in alignment with the company’s mission — specifically, support better management reporting, information flow, business process and organizational planning
Manage and increase the effectiveness and efficiency of all vendor/ third party engagements (security, merchandizers, repair workmen) etc
Contribute to short and long-term organizational planning and strategy sessions
Measure progress towards set goals and take corrective action as appropriate
Assign tasks according to personal abilities and limitations; ensure fair and consistent workload distribution
Review operating reports and resolve operational, and maintenance problems to ensure minimum costs and prevent operational delays
Monitor, develop and revise standard operational procedures and work practices in accordance with regulatory and organizational standards
Take appropriate and timely action in disciplinary situations; document actions taken in accordance with policy
Determine qualifications and competence of direct reports
Perform other managerial duties as assigned
Requirements
Educational Qualification
BSC or MSC in
Business Management
Project management
Science related course
Experience
5 + Years similar experience in leadership level in the healthcare, pharmaceutical or medical device industries
Skills and Abilities
Ability to multitask
Result-oriented team player with exceptional motivation and interpersonal skills
Good written and verbal communication skills
High proficiency in MS Office Suite
Must be able to prepare management reports and correspondence
Good leadership, stress and time management skills
Personal Attributes
Have a deep desire to work in the startup industry
Technology industry awareness
Highly organized and detailed
Passion for people
Very tech savvy and knowledgeable of current trends
Loves to fix things
Work Environment
Work in the office
Might be required to work overtime, on weekends
Some travel may be required
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To apply for this job, kindly send your C.V and necessary documents to team@lifebank.ng
Apply via :
team@lifebank.ng
