Details:
As a member of the healthcare team, the Quality Manager will work closely with the various departments to ensure that clinical and non-clinical processes are conducted in accordance with guidelines and regulations. The incumbent will be responsible for designing and coordinating quality enhancement activities in the hospital.
Role and Responsibilities
Responsible for designing and implementing quality enhancement programs
Ensuring good quality non-clinical services like infection control, security, diet etc
Review, evaluate, analyze and interpret data related to quality care from internal sources and external agencies.
Review all mortality cases for potential quality of care concerns and manage the occurrence database.
Assist departments in identifying and investigating problems / opportunities to improve patient care and services. Ensures that corrective actions are taken and monitored to determine effectiveness.
Functions as a “consultant” resource for designated medical staff and hospital departments to ensure integration of hospital wide quality enhancement initiatives.
Works with various committees and departments on quality enhancement goals and objectives consistent with the hospital’s philosophy and long-term plans.
Ensuring clean surroundings, OPD Areas, Wards, Labour Room, OT and Patient amenities and outsourced services;
Periodical assessment of hospitals on quality check list and arrive at a score for the facility;
Identification of gaps, develop action plan under the guidance of in- charge of the hospital and monitor compliance;
Ensuring that the hospital meets all regulatory compliances
Other duties, functions and responsibilities as may be assigned by management
Attributes Sought:
A bright autonomous mind, social media savvy and a philosophy of collaboration and teamwork.
A self-starter, results-oriented personality.
Tolerance for complex, ambiguous environments, including a matrix management structure.
Organized, detailed and personable
Qualifications
Graduate of Clinical or Nursing Science.
Minimum 5 years Quality assurance experience
Strong interpersonal and management skills
Excellent analytical and research skills
Possess presentation, written and verbal communication skills.
Preferred:
Quality assurance exposure in the healthcare industry. Hospital experience preferable.
Professional qualification in Healthcare Quality / Post graduate qualification in relevant field is a plus.
go to method of application »
Use the link(s) below to apply on company website.
Apply via :