Requisition #: 74105 Location: Maiduguri, Borno Organizational Context
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ).
Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate.
At this level, work is carried out under close supervision or immediately available assistance. Job holders are expected to produce organised and accurate work.
Job Purpose To deliver a range of routine business support tasks, to ensure that staff are effectively supported. Key Accountabilities (not all-inclusive) Under the overall supervision of the WFP Head of Office and the supervision of the Head of Area Office, the Business Support Assistant will be responsible for the following duties:
Gather information with clear direction to support the drafting of documents and preparing reports by other staff;
Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients;
Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources;
Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function;
Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards;
Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff;
Liaise with appropriate section to prepare and follow up on the implementation of the monthly plan of mission for the unit ;
Perform other duties as required.
4Ps Core Organisational Capabilities Purpose:
Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.
People:
Look for ways to strengthen people’s skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.
Performance:
Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.
Partnership:
Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.
Functional Capabilities:
Proficient in the use of office equipment and computer software packages, such as Microsoft Word;
Knowledge of work routines and methods in order to complete processes under minimal supervision;
Uses tact and courtesy to give and receive information to a wide range of individuals.
Standard Minimum Qualifications Education:
Completion of Secondary School Education. Post secondary school training/qualification in general administration, office management is desired.
Experience:
Three or more years of experience in general administrative work.
Knowledge & Skills:
Ability to use standard office equipment such as photocopiers and scanners.
Knowledge of standardized business support work routines and methods.
Knowledge of standard office software packages, e.g. Microsoft word.
Uses tact and courtesy to give and receive information with a variety of individuals.
Good attention to detail in order to identify data discrepancies.
Ability to work to deadlines and follow clear instructions.
Language:
Fluency in both oral and written communication in English.
Terms and Conditions
Apply via :
career5.successfactors.eu
