Job Description
The role is intended Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analysing and documenting requirements.
The role’s primary objective is in helping prospective customers conceptualise solutions to business challenges.
The process entails analysing and recording challenges, conceptualizing solutions based on the Sage suite of solutions and presenting the proposed solutions back to customer stakeholders.
The role will have a strong focus on Business Analytics with the primary area of specialisation around providing companies with a platform for decision making via data-driven solutions.
The role will entail travelling to customers throughout Africa and ME.
Key Accountabilities
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
Conceptualize and build solutions within Sage X3 and supporting software to address customers’ requirements
Provide technical solutions in a professional manner and to agreed timeframes
Create and confidently deliver technical presentations internally and externally
Deliver training on solutions and provide product support to channel partners and internal stakeholders
Create internal design configuration documentation including network diagrams, technical explanations and PowerPoint presentations
Work with Product Management and R&D to feedback on issues with current products and provide input around new products
Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
Perform technical development for bespoke solutions as part of a design and development frame work
Able to understand business drivers and risks involved to the customer and to Sage
Sell technical solutions to the customer with professionalism and enthusiasm
Provide accurate and timely management information, to include – activity reports, bid reviews, project forecasts, KPI’s
Adhere to the Company’s Quality and Business Processes
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