Details:
Preparation of installation quotation
Attend to all products and services inquiries by both potential and existing clients
Document and maintain up-to-date records such as customer account information, customers feedback, maintenance feedback, sub-contractor records, project files, maintenance records etc
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Analyze customers’ needs and collect customers’ information in order to recommend products & services to improve sales
Initiate required action for response to customer service requests for maintenance/installation services, communicate same to the appropriate personnel/departments and ensure prompt feedback
Manages Bagno Technik activities by planning/scheduling their daily maintenance/installation activities.
First Degree in any related Discipline and a minimum of 2:2. Male candidate only, 4-6 years related work experience
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