Job Description
Managing the HMO processes including reimbursement and registration.
Manage, Improve and develop a billing system for the sustainability and growth of the organization.
To manage the work within the clinical area effectively and make the best use of resources; encouraging and leading service development accordingly.
To ensure that professional accountability is maintained in line with hospital management
Ensure that all issues relating to the implementation of patient quality and safety are addressed.
Develop staff to be pro-active in the management of complaints, anticipating potential complaints and developing staff’s communication skills to be able to deal with these effectively, thus reducing the number of formal complaints received.
Improve and maintain delivery of health services by planning the services and accounting for the cost of care and the distribution of staff.
Act as liaison officer between the governing body of the health organisation and health authorities.
Responsible for planning, organizing, directing and controlling all resource departments and services of the hospital, including personnel, financial, equipment and supplies.
Responsible for implementation of policies and programs in the resource departments and services of the hospital.
Acts as advisor to the hospital management in development and implementation of hospital’s programs, policies and procedures.
Performs other duties as assigned.
Job Requirements
3-5 years relevant experience in similar role
HND/B.Sc in business administration or related field
Ability to use computer packages
Good knowledge of HMO administration
Good communication skills
Ability to analyse and solve problems
Ability to plan develop and coordinate multiple business tasks/activities
Adequate numerical and word processing skills
Knowledge of accounting and general administrative practices
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