Job Reference: G4S/TP/2357128/105188 Location: Africa Job Category: Facilities Management Contract Type: Full Time Country:Flexible G4S Business Unit:Africa – Corporate Job Description
The Project Manager will coordinate the provision of contractual and ad hoc security services to the customer within their portfolio, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets
Role Responsibilities Effective management of the contract financial performance:
Initiate cost saving model and controls
Gross Margin Management
Direct Wage control / Employee Relations management
Overheads control
Contract profitability
Existing Revenue Growth
Escalations are achieved
Manage the contracts cash flow
Deployment Security Officer management
Effective management staff within contract:
Effective Organisation
Staff turnover analysis, proper allocation of staff to positions and structure.
Effective labour management including rosters and shift patterns
Management of overtime and annual leave
Undertake other activities as required.
Development:
Succession Planning and Employment Equity
Supervision:
Staff motivation levels
Ensuring that performance assessments of all subordinate employees are conducted and corrective action implemented where necessary
Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code
Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
Effective management of Operations:
Client retention and customer service levels
Ensuring that site meetings are held on an ongoing basis
Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements
Ensuring that all required formal customer meeting are scheduled, attended and minute
Maintenance of client relationship and ensuring client retention
Operations Process management – adherence to quality standard:
Ensuring that absenteeism is maintained within established norms
Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime
Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments
Effective labour management and rostering
Liaison with regards to invoicing, accuracy of such and securing payment
Shared Best Practice:
Specific examples of implementation of Best Practice from other regions
Requirements Education:
Experience in the management of a Diplomatic client / entity project
Secondary education/ poly technical school/ National Diploma OR an Associate degree
Qualifications on a range of security-related skills along
Record of proven reliability and good conduct to minimize personnel and staffing issues.
Experience:
Minimum of 10 years police/ military/ security, or local guard force management experience
Minimum of five years work experience being at supervisory or command levels.
Minimum of five years work experience in the host country or region.
Intimate knowledge of overseas security environments
Familiarity of the recent trends and specific terrorist and criminal threats
Experience with risk management including problem identification and problem solving would be highly recommended.
Knowledge and Skills:
Speak French and English (speaking/reading skill level S4/R4)
Computer literacy including all common office management tools (e.g. Microsoft Office)
Experience with multiple levels of communication between various levels of management
Experience of managing security staff or local guard force management experience
Be an expert in all areas of physical security and access control
Must understand operational methods of all guard force units and zones for response
Maintain a professional demeanor under highly stressful circumstances
Be experienced in basic communications and radio use/procedures
Be able to maintain and manage communication between all parties
Provide risk management planning and performing qualitative risk analysis
Be able to define, sequence and estimate activities and resources
Experience with acquiring, developing, and managing project teams
Complete the contract required supervisor course
Package Description Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
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