Job Description
To grow iROKOtv’s customer base and revenue by signing up subscribers in Nigeria.
Converting inquiries into sales by contacting potential customers.
Position Summary
Focus on contacting current and potential customer via telephone to sell iROKOtv subscription packages.
Responsibilities
Contributes to overall team sales by meeting monthly individual targets as well as the team target.
Deliver prepared sales scripts to persuade potential customers to purchase iROKOtv Subscription packages.
Retain customers by managing customers’ accounts.
Recommends product benefits to potential customers to upsell.
Follow up on initial contacts by contacting by telephone.
Record all telephone interaction appropriately on the CRM.
Manage and resolve customer complaints when the need arises
Identify and escalate priority issues with customers.
Provide customers with product and services information.
Handle customer inquiries/complaints via email & another channel
Constantly learning new product changes by consistently staying up-to-date with new IROKOtv products/services
Applicants should send their CV’s to: jobs@irokopartners.com
Apply via :
jobs@irokopartners.com
