Details:
Job Description
Ensure proper, effective and real time communication (written and verbal) between clients and the facility office.
Preparation of periodic reports
Ensure high level customer service experience to all stakeholders
Proper filing and documentation
Management of the entire maintenance process from issue reporting to job
Plan, schedule, coordinate and monitor all repair and maintenance works (preventive and corrective) to be executed by the maintenance team.
Proactively interface with all stakeholders to align and deliver an FM service that supports and enables value for money, business operations, and ensures a timely resolution to customer issues.
Liaise with Procurement on the timely delivery of quality materials and to specification
Ensure total budgetary compliance for effective cost management and minimization of waste
Total oversight functions on all aspects of the facilities management provision in the client location
Requirments
Educational Requirement
Bachelor’s Degree or HND Degree in Estate Management, Mechanical /Electrical/ Civil Engineering, or other related fields
Skills required
Time management skills
Ability to inspire and mobilise people in a positive and constructive manner.
Methodical and attentive to detail with the ability to set priorities and meet deadlines
Good use of judgment that relates to the business and communication decisions to core values
Task Management – Effectiveness in managing timelines, prioritization, service delivery, with close consideration for quality and costs
People Management – Effectiveness in relating to people including Leadership, Team Management Communication, Influencing and Negotiation skills
Exceptional inter-personal skills enabling engagement with all levels across all levels of staff members, external organisations, agencies and statutory bodies.
Creative, pro-active and innovative
Solid understanding of business needs and importance of customer focus.
Excellent verbal and writing, presentation and analytical skills.
Results-driven approach to achieving tasks and objectives.
Interested candidates should send their resumes to career@willcoonline.com, only qualified candidates will be shortlisted and contacted.
Apply via :
career@willcoonline.com
