Customer Outreach and Recovery Agents

REMUNERATION:            Successful candidates will be entitled to a basic salary of N30,000 monthly plus good Commission.
LOCATION:                        Ibadan
SUMMARY OF RESPONSIBILITIES
DOCUMENTATION ASSESSMENT AGENT

Collect and crosscheck customer’s documents to ensure they are complete and valid
Assess and analyze financial information and make good decisions
Prepare internal reports
Manage and maintain files for assigned portfolio of account

RECOVERY AGENT

Collect outstanding amounts from clients and achieve collections targets
Check inflows and follow up with customers

Maintain account’s book to ensure that the customers’ status is accurate and up to date
Develop reports on accounts
Visit customers for payment

CUSTOMER OUTREACH AGENT

Develop sales opportunities by researching and identifying potential prospects, building rapport, providing technical information and product presentation
Report to the customer outreach lead on sales, also providing feedback about outreach activities on a daily basis
Analyse the territory/market potential and determining the value of existing and prospective customer value to the organization
Expedite the resolution of customers problem and complaints

QUALIFICATIONS:         Ordinary National Diploma in any related discipline
LOCATION:                     This role is based in Ibadan

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