Ref: GH000111/KA Job Objectives
Property Management of luxury apartments in Lagos and Abuja
Letting and Sales Agency (Residential) across Nigeria
Residential Property Market Advisory to High Network Individuals:
To advise in the development of the business strategy that will optimise returns to the stakeholders.
To lead in the management of operations, people and assets in accordance with the business strategy.
To provide best practice, cost effective property management services to clients
To advise on and achieve the company’s vision and mission
To maintain Group’s core values at all times
Strategic Development:
To advise in developing innovative strategic plans, objectives and priorities that reflect the vision, mission and values established by the board
Meet strategic and operational targets set by Group.
Management:
Support the implementation of the corporate strategy
Review and standardize processes and encourage continuous development
Develop and implement effective administration management systems & infrastructure
Management and efficient utilisation of the Company’s employees and assets (e.g. cars, printers, stationary etc)
Manage relationships with clients, tenants, contractors, service providers and potential clients of the Company and provide professional service at all times
Develop and embed a culture of customer focus to ensure high quality and continuous improvement in service delivery
Act as a professional advisor to the Board on all aspects of the company’s activities
Identify, assess, and inform the Board on internal and external issues that affect the organization
Representing the company to major customers and professional associations
Keep up to date and organised records of all operations and the administration of company.
Maintain professional corporate image
Operations:
Implement an operational plan in line with the strategic plan, objectives and priorities that is set
Ensure that the operating objectives and standards of performance are understood and owned by all employees.
Oversee the efficient and effective day-to-day operations of the company
Monitor the delivery of the services of the company that is maintained in the short term and improved in the long term
Consistently research and implement new technology and processes that will enhance efficiency, productivity and performance
Promote and facilitate communication, synergies and team work between employees
Ensuring QSHE standards are set and met for all contracts and properties
Ensure consistent high quality standards on properties managed by Company
Optimise service delivery and client satisfaction in line with budget
Ensure strong and consistent communication channels with tenants and clients
Ensure strong client management in maintained
Regularly inspect properties and meet with tenants, landlords and clients
Advise on and support the marketing strategy for meeting set targets
Maintain strong network and communication with property management, marketing and services companies
Co-ordinate and delegate to team members to facilitate and ensure set targets are achieved
Ensure that all policies, processes and procedures are adhered to at all times
Ensuring company records are abreast with accurate and current property and market information at all times
Financial:
Ensure rent and service charge is collected on time and structures are in place to manage tenants that default
Submit a comprehensive budget for the company’s operations and administration for approval by the board
Monitor the run rate of expenses and adherence to budgets for operations and administration
Approve expenditures within the authority delegated by the Board
Ensure that all payments are received as at when due.
Ensure invoices are sent within agreed timeframe and follow-ups with clients.
Put in place adequate financial control systems and implement financial controls and procedures that have been developed by Finance and Accounts department
Monitor administrative overheads and Implement cost saving strategies to optimize budget performance
Minimize long and short term debtors
Human Resource Management:
Advise and support Human Resources in the recruitment of staff that have the right technical and personal abilities to help further the company’s mission
Advise Human Resources on employee’s development which includes training and welfare
Oversee the implementation of the human resources policies, procedures and practices
Design and implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting performance reviews
Conduct employee appraisal exercises
Coach and mentor staff as appropriate to improve performance
Advise Human Resources on staff for disciplinary action when necessary
Ensure equity and fair treatment of all staff.
Growth:
Maintain and grow the core business
Advise marketing team on efficient strategies for the marketing and promotion of the company, services and properties under company’s responsibility
Maintain current business and prospect for new business in current and new areas
Participate in fundraising activities as appropriate
Other:
Provide regular reports on areas of responsibility to the Board and other reports as requested
Any other duties as assigned by Board.
Key Competency Requirements
Personal Responsibility
Leadership and Communication
Organized and Disciplined
Good Interpersonal Skills
Facilities Management Technical skills
Shows positive leadership qualities, takes responsibility
Good problem solver, shows high level initiative, open to new ideas
Innovative, both strategic and systems & procedures focused
Exemplary administrative and managerial skills
Trustworthy
KEY Performance Indicators:
Achievement of the strategic objectives of the company
Meet or exceed client satisfaction targets set by board
Meet or exceed operational targets set by board
Meet or exceed financial targets set by board
Meet or exceed employee satisfaction targets set by board
Employee Compliance to Company Policies (e.g. Punctuality and Dress code)
Punctual completion of Tasks from Management meetings
Punctual Periodical Reports to Board
Timely Employee Performance Reviews
Regular Management and Operational meetings.
Apply via :
www.placementpartner.co.za
