Job Description Duties of the Position:
Staff orientation to existing technology and policies
Providing and registering of voice and data lines for staff and consultants
Tracking IT equipment repair and providing feedback to clients
Identifying and reporting system issues to vendors and monitoring and testing repairs
Responding to requests for service, troubleshooting problems and implementing solutions
Tracking and recording voice line and data lines
Carrying out Office Network Setup (Internet and Printers)
Conducting weekly network quality check (LAN and Wireless)
Conducting monthly data backup
Document editing and proofing
Setting up of new IT infrastructure when the need arises
ASI Nigeria Network Documentation and bi weekly updates
Printer and copier use orientation (when needed) and fixing when needed
Ensuring all laptops on the wi-fi network have a connection strength of at least 60% and ensure phones are not connected on the network
E-contact management
Ensuring IT supplies are available to avoid down times, such as print toners
Any other IT-related request
Minimum Qualifications
Minimum of six months work experience with computer desktop support in a networked environment in a mid-sized organization
1st degree in a computer related field
Proficiency in computer applications:
Microsoft Excel – Manipulation of data; transferring data; development of charts and tables
Microsoft Word – Entering and formatting text; inserting charts, tables, and other visuals
Microsoft PowerPoint – Creating and editing slides; inserting text, charts, tables, and visuals
Conducting research via internet
Strong oral and written communications skills
Ability to respond effectively to inquiries or complaints
Applicants should send their applications and CV’s to: gm@asoperations.com If you do not meet the minimum qualifications, please do not apply. ASO wishes to thank all applicants for their interest but would like to advise that only those selected for interview will be contacted.
Apply via :
gm@asoperations.com
