Front Desk Officer

Job Description

The front desk officer will Undertake all receptionist and clerical duties at the desk of the main entrance.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
You should be able to deal with complaints and give accurate information.
A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our client’s premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

At least a year experience
Minimum of HND/B.Sc.
Familiarity with office machines (e.g. fax, printer etc.)
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Good communication and people skills
Customer service orientation

Applicants should send their CV’s to: adeola.s@fadacresources.com

Apply via :

adeola.s@fadacresources.com