Req Number: I3894 Location: Maiduguri, Borno (with frequent travel to field sites in northeast Nigeria) Position Type: Full Time Department/Country: Program Management and Quality/Nigeria Reports To: Emergency Director Specific Responsibilities Duties include but are not limited to the following: Program Management and Quality:
Ensure high quality project implementation to establish a reputation of CRS as an exceptional responder
Ensure the timely implementation of all project activities, in collaboration with geographical Heads of Offices and implementing partners
Ensure all emergency CRS and partner grants are managed effectively and within the duration of the agreement
Ensure there is close coordination of Emergency Response and Recovery activities with other CRS resilience and development programs in NE Nigeria
Ensure adherence with CRS guiding principles, program quality statements and standards by promoting the use of CRS Program Quality tools and manuals, including the Project Management Standards (PMS), ProPack III /SMILER for MEAL
Coordinate with the MEAL department to ensure quality, timely and relevant monitoring and evaluation, ensuring all emergency programs have quality beneficiary feedback mechanisms
Spearhead and mainstream consistent innovation and documentation of lessons learned as well as dissemination of those – both positive and negative – to the humanitarian community and donors
Provide support for the operationalization of Information, Communication and Technology for Development (ICT4D)
Track and manage the budgets for all emergency projects, conducting timely budget maintenance reviews and working with finance on correcting problems as they arise
Ensure accountability, gender equity, and protection principles are mainstreamed in all steps of the project cycle.
Coordinate field visits for staff, visitors, and teams travelling to the affected areas
Ensure that all activities strive to attain SPHERE and in-country Clusters’ standards
Be responsible for the final content of emergency project reports (review reports from PMs, provide feedback for improvement, support PMs to integrate the feedback, submit final reports to ED for review and submission).
Develop and maintain strong collaboration with CRS technical experts in the areas of emergency programs, shelter, Cash & Vouchers and other relevant sectors as needed
Be responsible for producing and maintaining up to date Past Performance References and Gateway records on all emergency projects.
Nigeria Emergency Programs Leadership:
Support the Emergency Director (ED), the Deputy Country Representative for North East Nigeria (DRC/NE) to operationalize the Emergency Response, and Recovery (ERR) Strategy for CRS Nigeria.
Support cohesive leadership to CRS programming in NE Nigeria, ensuring that priorities and opportunities identified are in line with ERR Strategy and goals
Ensure operating and other standards in the NE align and are integrated into the overall CP standards of operation, ensuring strong and collaborative working relationships with the Abuja operations and program teams
Ensure the emergency programs receives appropriate operational support for achievement of program outcomes
Lead emergency response teams, engaging them regarding their development plans, their professional aspirations, and managing/coaching them towards development objectives
Identify and manage talent by providing high quality mentoring and coaching of staff and partners
Address poor performance promptly and constructively, ensuring fair treatment of staff by identifying, documenting and providing adequate support to address performance and behavioral issues
Promote a work culture in line with CRS values: promotion of international and national talents, collaboration, and uniform adherence to CRS programming principles
New Programming:
Ensure new programming is in line with the ERR strategy
Lead the development of evidence-based, quality ERR proposals as opportunities arise. Perform as technical lead and/or lead writer as needed
Work with senior Nigeria staff to strategically use CP, regional private allocation funds to position CRS for further donor funding
Ensure needed project documents (such as proposal, SMILER, DIP) are in place for each new initiative and update as needed
Ensure Caritas and other partners’ capacities and visions are reflected in all activities
Capacity Building and Supervision:
Oversee project managers/officers and/or other CRS staff for emergency operations
Engage direct reports regarding their development plans, determine their professional aspirations, and manage/coach them towards development objectives
Provide high quality mentoring and coaching of staff and partners
Address poor performance promptly and constructively, ensuring fair treatment of staff by identifying, documenting and providing adequate support to address performance and behavioral issues
Promote a work culture in line with CRS values: promotion of international and national talents, collaboration, and uniform adherence to CRS programming principles
Whenever appropriate, organize CRS and Caritas combined responses to promote cross learning
Ensure that adequate staff (CRS and partner organizations’) are allocated to emergency activities to ensure quality implementation and follow up
Facilitate the necessary trainings (i.e. SPHERE standards, voucher methodology, etc.) for staff to implement quality programs.
Representation:
Develop contacts and partnerships with other humanitarian organizations in Nigeria
Coordinate with implementing partners through regular communication
Collaborate with key individuals, relevant Government Ministries, the local Catholic Church, counterpart institutions and NGOs, foreign and local NGOs, and UN agencies
Ensure CRS Nigeria is an influential and relevant actor in the NE humanitarian coordination structures
Promote the implementation of local area coordination in the NE response
Agency-Wide Competencies (for all CRS staff) These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results:
Serves with Integrity
Models Stewardship
Cultivates Constructive Relationships
Promotes Learning
Program Manager Competencies These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results:
Sets clear goals and manages toward them.
Collaborates effectively with staff and stakeholders.
Manages financial resources with integrity.
Applies program quality standards to project design and organizational learning
Emergency Competencies: These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results:
Communicates strategically under pressure.
Manages stress and complexity.
Actively promotes safety and security.
Manages and implements high-quality emergency programs.
Qualifications
Significant (minimum 5 years) experience in managing programs and human and financial resources, preferably in complex emergency situations
Possess a graduate degree in a Development related field, or its equivalent
Sound management skills including a minimum of 5 years of field management experience in a development agency
Proven experience in establishing and maintaining effective partnerships
Proven track record of developing winning proposals for the US government, EU, UN, and/or other funding opportunities
Commitment to and understanding of gender sensitive approaches to programming and operations management
Demonstrated knowledge of and ability to navigate the humanitarian coordination system
Proven expertise in coordinating management and technical skill training programs to support the development of emergency response staff
Knowledge of CRS programming, Integral Human Development, SPHERE standards and Catholic Social Teaching principles preferred
Demonstrated knowledge/experience of integrating cross-cutting themes such as capacity building, gender, good governance, and peacebuilding
Excellent interpersonal and negotiation skills
Excellent professional communications skills, both oral and written English
Ability to exercise sound judgment and make decisions independently
Extremely flexible, and have the ability to cope with stressful situations in emergency environments
Demonstrated ability to provide leadership in strategic planning initiatives
Ability to work both as a motivating member and a leader of a diverse team
Strong computer skills (MS Word, Excel, Outlook and Power Point) necessary; familiarity with the application of ICT and GIS products in emergency preparedness and response an asset
Experience with staff care in emergency settings
Working Relationships Internal:
Deputy Country Representative, Deputy Country Representatives (DCR/Operations, DCR/Agriculture, DCR/Northeast, DCR/Health), Heads of Operations (HoOPs/SCM, HoOPs/Finance, HoOPs/Northeast), Business Development, Emergency teams, Global and Regional Technical Assistants (including the Humanitarian Response Department),
External:
Caritas Internationalis, Local Partners, Cluster leads and members, Emergency PVO Community, UN agencies, Donor agencies
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