Details:
We are seeking to hire a Front Desk/cashier officer on behalf of our client a confectionery company. The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the bakery and attend to their inquiries.
Duties and Responsibilities
Ensure outstanding customer care at all times.
Provide customers with information on freshly baked products and their ingredients
Maintains a friendly, cheerful and courteous demeanour at all times.
Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
Take up other duties as assigned.
Qualifications and Skills
Applicant must have a minimum of HND degree or equivalent. With a minimum of two (2) years’ relevant experience in a customer facing role.
Proficient in English (oral and written)
Excellent phone etiquette
Excellent communication skills
Multitasking ability
Possess retentive memory to remember bookings
Ability to pay attention to details
Ability to maintain orderliness.
Strong communication and people skills
Customer service orientation
Salary 30,000
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Applicants should send their applications and CVs to: careers@enroyale.com
Apply via :
careers@enroyale.com
