HR Manager/Head of Corporate Services

Details:Education

B. Sc degree in business administration, any social science discipline or LL.B
MSc in law, human resource management or MBA is an added advantage
Completion of National Youth Service Corps (NYSC) program

Experience

Minimum of 10 years experience in human resources or corporate services where at least 4 was spent in  managerial capacity.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

 Knowledge

Good communicator, able to read, write, speak and understand English
Proven leadership, motivational and mentoring skills
Able to negotiate and think laterally
Knows and applies solid evidence-based approaches to staff recruitment and retention, in a way that isflexible and appropriate to the level of the job.
Ability to coordinate and network effectively
Knowledge of labour laws, tax laws and other relevant regulations
Excellent computer skills, especially in word processing and spreadsheets
Proven attention to detail

Attributes

Strong time management skills, ability to work under pressure to deadlines and ability to prioritise tasks.
Makes sound decisions and judgments
Patient, sensitive, resilient, flexible, and demonstrates humility
Shows initiative and is innovative
Role-models integrity, transparency and honesty, and must be able to maintain confidentiality
Must have a sense of humour
Ability to be flexible to changing deadlines and work priorities.

Duties and Responsibilities

Oversees the implementation of human resources programs, Identifying opportunities for improvement and resolves problems
Oversees and manages the work of reporting human resources staff. Encourages the ongoing development of the Human Resources staff.
Develops and monitors an annual budget that includes human resources services, employee recognition, sports teams and community events support, company philanthropic giving, and benefits administration
Selects and supervises Human Resources consultants, attorneys, and training specialists, and coordinatescompany use of insurance brokers, insurance carriers, pension administrators, and other outside sources
Conducts a continuing study of all human resources policies, programs, and practices to keep managementinformed of new development
Leads the development of department goals, objectives, and systems. Provides leadership for Human Resources strategic planning
Establishes HR departmental measurements that support the accomplishment of the company’s strategic goals.
Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company
Participates in executive, management, and company staff meetings and attends other meetings and seminars
Manages the development and maintenance of the Human Resources sections of both the company   website, particularly recruiting, culture, and company information; and the employee Intranet, wikis, newsletters, and so forth
Coordinates all Human Resources training programs, and assigns the authority / responsibility of Human  Resources and managers within those programs. Provides necessary education and materials to  managers and employees including workshops, manuals, employee handbook and standardized reports
Leads the implementation of the performance management system that includes performance devlelopment   plans (PDPs) and employee development program.
Establishes an in-house employee training system that addresses company training needs including   training needs assessment, new employee onboarding or orientation, management development, production cross-training, the measurement of training impact, and training transfers.
Assists managers with the selection and contracting of external training programs and consultants.
Assists with the development of and monitors the spending of the corporate training budget. Maintains employee training records.
Establishes and leads the standard recruitment and hiring practices and procedures necessary to recruit   and hire a superior workforce.
Interviews management and executive position candidates; serves as part of the interview team for position   finalists.
Chairs any employee selection committees or meetings.
Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.
Partners with management to communicate Human Resources policies, procedures, programs, and laws.
Determines and recommends employee relations practices necessary to establish a positive employeremployee relationship and promote a high level of employee morale and motivation. Conducts periodic surveys to measure employee satisfaction and employee engagements.
Coaches and trains managers in their communication, feedback, recognition and interaction responsibilities   with the employees who report to them.
Conducts investigations when employee complaints or concerns are brought forth.
Monitors and advises managers and supervisors in the progressive discipline system of the company.
Monitors the implementation of a performance improvement process with non-performing employees.
Reviews, guides, and approves management recommendations for employee terminations
Leads the implementation of company safety and health programs
Reviews employee appeals through the company complaint procedure
Establishes the company wage and salary structure, pay policies and oversees the variable pay systems within the company including bonuses and raises.
Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
Monitors all pay practices and systems for effectiveness and cost containment.
Oversees the implementation of human resources programs, Identifying opportunities for improvement andresolves problems.
Oversees and manages the work of reporting human resources staff and encourages the ongoing development of the Human Resources staff.
Develops and monitors an annual budget that includes human resources services, employee recognition,  supports teams and community events support, company philanthropic giving, and benefits administration
Selects and supervises Human Resources consultants, attorneys, and training specialists, and coordinates   company use of insurance brokers, insurance carriers, pension administrators, and other outside sources.
Conducts a continuing study of all human resources policies, programs, and practices to keep management   informed of new development.
Leads the development of departmrnt goals, objectives, and systems. Provides leadership for human resources strategic planning
Establishes HR departmental measures that support the accomplishment of the company’s strategic   goals.
Develops and administers programs, procedures, and guidelines to help align the workforce with thestrategic goals of the company.
Participates in executive, management, and company staff meetings and attends other meetings and seminars.
Manages the development and maintenance of the Human Resources sections of both the company website, particularly recruiting, culture, and company information; and the employee Intranet, wikis, newsletters e.t.c.
Coordinates all Human Resources training programs, and assigns the authority / responsibility of Human Resources and managers within those programs. Provides necessary education and materials to managers   and employees including workshops, manuals, employee handbooks, and standardized reports.
Leads the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs
Establishes an in-house employee training system that addresses company training needs including   training needs assessment, new employee onboarding or orientation and management development, production cross-training, the measurement of training impact, and training transfers.
Assists managers with the selection and contracting of external training programs and consultants.
Assists with the development of and monitors the spending of the corporate training budget. Maintains employee training records.
Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and   hire a superior workforce.
Interviews management and executive position candidates; serves as part of the interview team for position   finalists.
Chairs any employee selection committees or meetings.
Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.
Partners with management to communicate Human Resources policies, procedures, programs, and laws.
Determines and recommends employee relations practices necessary to establish a positive employer  employee relationship and promote a high level of employee morale and motivation. Conducts periodic surveys to measure employee satisfaction and employee engagement.
Coaches and trains managers in their communication, feedback, recognition, and interactionresponsibilities with the employees who report to them
Conducts investigations when employee complaints or concerns are brought forth.
Monitors and advises managers and supervisors in the progressive discipline system of the company.
Monitors the implementation of a performance improvement process with non-performing employees.
Reviews, guides, and approves management recommendations for employment terminations
Leads the implementation of company safety and health programs.
Reviews employee appeals through the company complaint procedure.
Establishes the company wage and salary structure, pay policies and oversees the variable pay systems within the company including bonuses and raises.
Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
Monitors all pay practices and systems for effectiveness and cost containment.
Leads participation in at least one salary survey per year. Monitors best practices in compensation and benefits through research and up-to-date information on available products.
Leads the development of benefit orientations and other benefits training for employees and their families.
Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
Leads company compliance with all existing governmental and labor legal and government reporting requirements.
Directs the preparation of information requested or required for compliance with laws. Approves all information submitted. Serves as the primary contact with the company employment law attorney and outside government agencies.
Protects the interests of employees and the company in accordance with company human resources policies and governmental laws and regulations.
Designs, directs and manages a company-wide process of organization development that addresses issues   such as succession planning, superior workforce development, key employee retention, organization design, and change management.
Manages employee communication and feedback through such avenues as company meetings, suggestion   programs, employee satisfaction survey, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
Manages a process of organizational planning that evaluates company structure, job design, and personnel   forecasting throughout the company. Evaluates plans and changes to plans. Makes recommendations to executive management.
Identifies and monitors the organiation’s Cultureso that it supports the attainment of the company’s goals and promotes employee satisfaction.
Participates in a process of organization development to plan, communicate, and integrate the results of the   strategic planning throughout the organization
Manages the company-wide commitees including the wellness, training, environmental health and safety, activity, and culture and communications committees
Keeps the CEO and the executive team informed of significant problems that jeopardize the achievement of   company goals, and those that are not being addressed adequately at the line management level.

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