Details:ICT Equipment
Install, troubleshoot, repair, update and maintain workstations and laptops.
Install, maintain, and troubleshoot printers/photocopier as well as manage toner requests.
Configure and deploy new and refurbished workstations, laptops and peripheral equipment.
Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
Removal/disposal of non-functional equipment.
Software Management
Provide software and system troubleshooting and support.
Install, maintain, troubleshoot, and update operating systems and user applications.
Proactively schedule software upgrades and patching.
In case of virus infection clean out affected equipment.
Maintain backup systems.
Network and Internet Connectivity
Monitor network to ensure network functionality and availability to all system users.
Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
Support and administer access rights for all users in the office.
Ensure internet subscription is paid as at when due and no internet downtime.
Website, E-mails and Social Media Management
Troubleshoot, and repair user accounts and email accounts, assist in resetting passwords.
To be an administrator on the company’s website, emails, managing content and maintaining web design.
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
Collaborate with other departments to manage reputation, identify key players and coordinate actions.
Set up and optimize company pages within each platform to increase visibility of company’s social content.
JOB REQUIREMENT
Strong organization skills
Ability to gather market intelligence and communicate these opportunities to management.
Clear and concise written and verbal communication skills.
Ability to work under pressure.
Adequate Knowledge of web design.
Strong Hardware and software management skills.
Ability to work without supervision.
Must be analytical.
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