Customer Service Representative and Operations Executive

Details:
Responsibilities

Will be the first point of contact with customers on the phone.
Receive and resolve customer’s complaints.
Educate customers about our products and services.
Attend to SMS and BBM communications with customers.
Be friendly at all times when attending to customers.
Work on rotational shift cycles.

Desired Qualities

Good command of English language; spoken and written
Comfortable with touchscreen phones (Android & Windows)
Friendly outgoing personality
Good analytical instincts and attention to details.
Ability to work in a team
Ability to multitask in a fast paced environment.
Lives close to Ogba, Lagos.

Qualification

SSCE/Open University Student/ Distant Learning Students. (University graduates are not invited to apply)

Apply via :

powerhq.com.ng