Job Description
Educate customers on the company’s products, features and competitive advantage.
Maintain customer records by opening, recording and updating account information.
She will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.
Attract potential customers by answering product and service questions; suggesting information about other products and services.
Educate customers on the company’s products, features and competitive advantage.
Maintain customer records by opening, recording and updating account information.
Handle all enquiries and requests of customers to ensure resolution and record details of contact
Resolve product problems by clarifying the customers complaint;
Recommend potential products to management by collecting customer information and analyzing customer needs.
Contribute to team effort by accomplishing related results as needed.
Qualification and Experience
A graduate in Mass communication, Linguistics or relevant discipline
Must be Female
Minimum of (3) years relevant work experience as CRO in a reputable company.
She must be very Proficient in the use of Basic MS Office support tools and application.
Applicants should forward their CV’s and applications to: advertfor2017@gmail.com with subject “Customer Relationship Officer”.
Apply via :
advertfor2017@gmail.com
