Job Description
Designs training programs, delivers and facilitate training programs
Undertakes research into security and general human development relevant to security.
Enforces discipline among officers when on official site assignment
Liaise with operations to identify operatives training needs and design training programs to meet this need.
Conduct refreshers training for operatives at the training facility and across deployment sites.
Collaborate and interface with client on Quality Assurance issues which ensure full customer satisfaction with the company’s services.(Effective and Efficient Service Delivery)
Implement the Company’s policy on Total Quality Assurance
Liaise with operations to identify operatives training needs and design training programs to meet the needs.
Conduct security risk and threat assessments for deployment sites and customers requesting so for accommodation/office space
Attend and participate in Operations meeting.
Prepares and submits weekly report to the Operations Director
Qualifications
Relevant Security Management related Degree/Diploma.
Work Experience / Knowledge:
Relevant experience providing physical security surveillance, emergency response, and incident management.
Previous experience designing, implementing and familiarity with risk and threat assessment methodologies.
Knowledge of personal protective operations.
Knowledge of physical security systems, including video surveillance, intrusion detection, and access control systems.
Demonstrated strong operational judgment in a client-service environment
Good Knowledge of Quality Assurance and implementation/management thereof
Skills/Other Personal Attributes Required:
Excellent communication skills
Responsible and good moral character; maintain utmost integrity while in a position of trust
Ability to defuse conflict and deescalate confrontational situations
Passion for excellence through strong execution.
Collaborates and builds trusting relationships.
Promotes innovation and continuous improvement.
Thinks ahead and makes fact based decisions.
Team player
Proven Ability to:
Communicate effectively (verbally and in written form)
Influence others
Build and sustain relationships
Build effective teams
Value, support and manage others
Gather, analyze and use information and evidence from different sources
Think and plan strategically and operationally
Solve problems
Use of generic IT applications
Good Leadership skills
Promote organization’s interests and values
Recognize own strengths and weaknesses
Improve and sustain performance in a service delivery organization
Business acumen individual
Customer management – proven ability to live the Customer Care Value
Results and quality management orientated
Innovation and continuous development and improvement
Negotiations skills
Applicants should send their CV’s to: hr@ng.g4s.com
Apply via :
hr@ng.g4s.com
