DepartmentCrisis Security ConsultingManagerBusiness Operations Manager
Job PurposeTo be fully responsible for the commercial administration for client projects serviced by Control Risks West AfricaTo supports the wider organisation with a range of project management and administration requirements. Operations CoordinatorTasks and Responsibilities
Project set up
Support client contracting process and ensure all standard client contract documentation and supporting documents are signed and saved appropriately.
Coordinate project set up in Client Relationship Management (CRM) platform and business management software platform (Dynamics).
Ensure consultant and subcontractor administration (including briefings, paperwork, vetting and testing and employment contra
cts) are completed.
Liaise with the travel team to ensure consultants are deployed as planned.
Project finance
Ensure subcontractors and 3rd party suppliers are paid correctly and on time.
Debt management.
Provide consultant head count and project financial information for management reporting purposes.
General project administration
Liaise with management team for support drafting and responding to Request for Proposals (RFP).
Maintain and update electronic filing system for all project related documentation.
Have super user responsibilities where nominated, including departmental training and on-going support.
Pro-active support to the Business Ops Manager where necessary.
Ensure and proactively manage compliance to internal client and operations managem procedures.
Support with all other administrative and operational requirements, as needed.
Required Skills
Strong English writing and verbal skills.
Ability to build and maintain strong working relationships with management and administration teams in other departments and offices.
Ability to work effectively under pressure, demonstrating resilience.
Good knowledge of Microsoft Office tools such as Word, Excel and MS Power Point.
Qualifications and Specialist Skills Essential
Education to degree level
0-2 years’ work experience
Positive can-do attitude
Basic knowledge on data analysis
Competencies
Solutions Focused
Takes the initiative to proactively resolve issues within own remit and recognise when requires escalation.
Client Centric
Uses own knowledge and experience to make sounds judgements or assist others with sound judgement
If your qualifications, experience and aspirations match our requirements please email a covering letter and C.V., stating your current salaryPlease ensure you include the words ‘Operations Coordinator -Nigeria’ in the subject line of the email.
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