Front Desk/ Customer Care Officer

Job DescriptionResponsibilities Include:

Keeping front desk tidy and presentable with all necessary material
Greeting and welcoming guests
Answering questions and addressing complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

Proven experience as front desk /Receptionist
Familiarity with office machines (e.g printer.)
Knowledge of office management
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation

Qualification

BA/BSC/HND

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