Job ID: PFA001 Location: Abuja Job Summary
Reporting to the Executive Director, this role forms a critical part of the Management Team and takes on the leadership of a diverse portfolio of functions which includes human resources, general admin, procurement, fleet and facilities management. Leading a team of professionals, the role holder is expected to conceptualise, design and ensure implementation of HR & Admin strategic initiatives to drive the objectives and achieve the corporate goals of the business.
Duties and Responsibilities Human Resources:
Coordinate the activities of the Human Resources and Administrative units, ensuring proper allocation of responsibilities
Supervise all employees within the organization; trains, evaluates and disciplines employees
Develop, implement, manage, monitor and report on the yearly HR budget to ensure achievement of the defined goals for the units
Contribute to the formation of the Business Strategy and ensure that all HR policies, procedures, systems and support are established
Ensure compliance with company policies as well as federal and state regulations, including reporting requirements to regulatory bodies such as ITF, etc.
Ensure legal compliance by developing and monitoring and implementing applicable human resource statutory requirements
Articulate and oversee the development and execution of the organization’s human resources management strategy
Develop and manage all aspects of Human Resources, including, but not limited to: organisation development, career management, employee relations, performance management including succession planning, compensation & benefits administration, HRIS and payroll administration, and other related duties as required and assigned
Manage the recruiting process for the organization, particularly developing the recruitment strategy for specific roles, identifying vacancies, publishing adverts to attract suitable candidates, screening resumes and applications, coordinating the selection and interviewing process, the employment process as well the orientation and on boarding process for the organization
Identify employee training needs and coordinate, develop, design and deliver training programs in conjunction with internal and external facilitators
Management of the day-to-day operations of employee-relation functions inclusive of employee absences and employee vacations
Manage all employee conflict & disciplinary situations in order to ensure satisfactory resolutions and maintain a conducive work environment for all employees of the organization
Facilitate disciplinary and termination decisions
Maintain employee records for the organization, including remuneration, leave entitlements, end of service, health and medical insurance and other details etc.
Manage office health, safety and mental health and well-being issues, including coordinating periodic safety trainings as approved
Provide critical support to executive management in human resource and change management activities
Communicate and disseminate the corporate culture, values and behaviour for the organization
Liaise with all internal and external resource support to ensure that the organization maintains a productive workforce in order to achieve its established goals and objectives
Oversee the development, execution and maintenance of employee benefits programs as well as all employee development initiatives
Provide periodic reporting to aid executive management in decision making; Coordinate reporting on HR activities to the Executive Management of the organization
General Admin:
Planning and coordinating administrative procedures and systems and devising ways to streamline processes
Develop and execute new improved procurement strategies across all channels of purchasing
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Ensure inventory planning to determine parts requirements and appropriate stocking levels
Monitor approval of accounts to maintain an appropriate degree of control over vendor relationships
Perform cost analysis and set appropriate benchmarks
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Collect, store and manage important documentation in both electronic and hard copy format through a clear and concise reference system.
Manage contracts and providers for services including security, parking, cleaning, catering, technology and so on
Advise the business on increasing energy efficiency and cost-effectiveness through drafting reports and making written recommendations
Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
Ensure maintenance costs and provide recommendations on fleet utilization and replacement
Oversee quality assurance for all fleet activities to assure a state of good repair. Set and review standards for vehicle safety, readiness, serviceability and performance
Track fleet usage and maintain accurate inventory of equipment
Ensure the maintenance records for fleet are accurate and up-to-date
Handle insurance plans and service contracts
Perform other duties as may be assigned by the Managing Director
Required Qualifications
Minimum of 10 years’ post NYSC experience working in this role or a similar role
First degree in Industrial Relations/human Resources, Business Administration, or any Social Science or related field from a reputable higher institution. Foreign degree will be an added advantage
Membership of a relevant professional body, CIPD or equivalent
Possession of a post graduate degree (MBA, MSC, MA, ML) in a relevant field is an added advantage
Demonstrable experience in supervising teams providing human resources, admin and facilities management services
Excellent understanding of human resources management concepts and delivery mechanisms
Excellent understanding of the Nigerian labour laws and the implications on people management within an organisation
The role is based in Abuja, candidate should be based in Abuja or willing to relocate.
Skills and Competency Requirements:
Thorough knowledge of human resource management principles and best practices
Good understanding of the pensions industry and the financial services sector at large
A business acumen partnered with attention to the human and administrative elements
Excellent knowledge of employment legislation and regulations
Excellent relationship building and networking skills
Excellent organizational and leadership skills
Demonstrated initiative to solve operational issues
Outstanding business/report writing skills, presentation, facilitation and data analysis skills
Ability to develop and implement policies and procedures
Proven ability to deliver high quality customer service
Conflict resolution and negotiation skills
Diligent and firm with high ethical standards
Ability to distinguish between conflicting demands, scheduling and planning in order to meet priorities and deadlines
Organization, time management, prioritizing and the ability to handle a complex, varied workload
Professional, enthusiastic attitude, team player
Good appreciation and working knowledge of Microsoft Office tools
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