Summary
H/She will be responsible for managing the assigned F&B outlet to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals.
Responsibilities
Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
To make sure that hygiene standards are strictly followed as per the F&B department manual
Supervise the overall service operations.
To ensure that all the service operation procedures are followed at all times.
Regular training to be conducted for all staff.
Prepare schedules for all staff according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times.
Evaluate the performance of the assigned team and initiate internal development and promotions.
Handle the welcome and seating of arriving guests.
Maintain a professional and friendly relationship with the outlet clienteles.
Establish and update the outlet’s database of regular guests.
Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards.
Be actively involved in the outlets promotional activities.
Requirements
5 years working experience as an F&B Supervisor.
Ambitious, dynamic, and self-motivated.
Ability to organize and direct a team that develops top quality food & beverage products with prompt, accurate and personalized service.
Excellent Communication skills.
Proficiency in MS-Office Packages (esp. Word, Excel and PowerPoint).
People Management skills.
Applicants should kindly forward their CV’s to: jobs@wfmcentre.com and Kindly indicate “Food & Beverage Supervisor” as subject of the mail. Note: Only qualified candidates will be contacted
Apply via :
jobs@wfmcentre.com