Reference: ADB/17/023/2 Location: Côte d’Ivoire Grade: PL5 Position N°: 50053027 The Complex
The Vice-Presidency, Human Resources and Corporate Services ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
The complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of Bank’s strategies on people, information technology, general services and institutional procurements, language services, business continuity and, health and safety strategies.
The Hiring Department/Division
The role of the Human Resources Management department is to develop and execute a People Strategy, Policies, processes and practices which will enable the Bank to achieve its strategic Agenda. Core to the Human Resources Strategy will be the attraction, development, engagement, motivation and retention of a best-in-class workforce.
In order to create a truly transformed human resources work-way, the Human Resources Management department is structured around a triangular Model: Business Partnerships for strategy, client contracting and human resources delivery; Centers of Expertise/Subject Matter Experts for internal consulting, thought leadership, design, talent and staff development and training and best practice benchmarking; Human Resources Shared Services for transactional excellence and employees outreach. This new Human Resources Model will deliver a world-class employee life-cycle experience.
The Staff Training and Development Division embeds a strategic approach to human resource development and management that results in more effective talent and performance management including strategic sourcing and career development and mobility, leadership development, compensation and reward, policy and compliance.
The Position
Reporting to the Chief Training and Development Officer, the Leadership and Employee Development Officer is responsible for planning, administration and delivering of the training and capacity development programs in the Bank.
S/he oversees the operational delivery of learning programs for staff capacity building and leadership development in the Bank to support organisational change.
Duties and Responsibilities Under the overall supervision of the Chief Training and Development Officer, the incumbent will undertake the following:
Support the Chief Training and Development Officer in designing and learning and development plans, programs and material that meet identified learning needs; and enhance performance, support individual development plans and responds to organizational changes.
Identify available staff training and development opportunities both in-house and externally and recommend strategies for harnessing such opportunities to management using multiple instructional methodologies and technologies.
Ensure that programs designed and implemented are targeted to accomplish competencies for leadership roles, specific jobs or job families. Ensure that the Bank’s leadership programs fully embed a culture that exhibits ideal leadership behaviours for self, others and leadership of other leaders.
Identify and implement key metrics to determine overall effectiveness and relevance of learning programs and leadership initiatives in supporting business needs/ strategic goals.
Analyze and assess the Learning and Development delivery mechanisms, processes, procedures and tools and identify efficiency improvement opportunities towards more efficient use of training resources and enhanced effectiveness of Learning and Development policies and programs.
Take the lead in preparing the annual training and staff development budget in consultation with the Chief Training and Development Officer. Accordingly, act as the Division budget coordinator to administer and monitor budget implementation and provide for adequate control and monitoring mechanisms.
Develop and analyse post-training evaluations to determine relevance and impact of programs offered.
Ensure that all training activities are adequately recorded, maintain related Learning and Development bases and provide all training related reporting; statistics and key performance indicators.
Provide input in the annual appraisal reports and on training and development activities and recommend process improvements to these.
Participate in (and where necessary, lead) the selection of training providers and provide related contract administration and management.
Manage and coordinate work of training team; including effective training delivery, vendor management, work program planning and budget management/ monitoring, on boarding, mentorship, and training evaluation.
Ensure that training offer is adequately communicated across the Bank.
Selection Criteria Including desirable skills, knowledge and experience:
Hold at least a Master’s Degree or its equivalent in Human Resources Management, Organisational Development, Social Sciences, Business Administration, Public Sector Management or related discipline. Additional professional qualification/certification in Human Resources Management, Learning and Development is advantageous.
Have a minimum of five (5) years of relevant experience in Human Resources, especially in Training and Development, Service Delivery etc. other related Human Resources field.
Having private sector experience will be an added advantage
Knowledge and understanding of recruitment, workforce planning and talent acquisition theory and practices.
Strong analytical and numerical skills; advanced knowledge and mastery of spread sheets, database software and related tools.
Ability to compile, analyse complex data with high numerical proficiency.
Ability to plan, organise, coordinate, multitask and prioritise under pressure with minimal supervision
Ability to drive change.
Marked ability to influence policy development and relate work to wider operational needs of the business.
Ability to interact with senior management and influence decision making.
Ability to manage multi-disciplinary projects.
Previous supervisory/management experience is an added advantage.
Communication.
Problem solving.
Client Orientation.
Team working and relations.
Ability to communicate effectively (written and oral) in French or English, preferably with a good working knowledge of the other language.
Competence in the use of standard Microsoft Office Suite applications; Experience with Learning Management Systems and virtual/ e-learning technology.
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