Job Description
Novel Interactive Technologies is looking to hire a telemarketing professional to generate sales either by cold calling or answering requests in a fast-paced environment.
The successful candidate will be responsible for influencing existing or potential customers to buy products or services.
An ideal telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
He or she will also be patient and cool-tempered to deal with aggressiveness and complaints.
Main Responsibilities
To get in touch with business owners or individuals via the phone to promote products, services and/or charitable causes.
To modify scripted transaction pitches to meet the needs of particular entities.
To record buyer details, including reactions to the product and/or services offered.
To take orders for goods and services over the phone.
To explain the product or service to potential customers.
To provide pricing details and handle customer questions.
To obtain customer information, including names and addresses.
To receive orders over the phone and maintain details in a digital system.
To record customer details and details of transactions.
To obtain contact details of potential customers from sources such as digital directories and alternative sources.
To schedule appointments for sales staff to meet prospective customers and conduct customer and market surveys.
To make phone calls to prospective customers who respond to advertisements.
To contact customers regularly to follow up on initial interactions.
Job Requirements
Tangible experience as a telemarketer or similar customer-related role.
Tangible track record of high sales conversion rates preferably over the phone
Working knowledge, or strong desire to learn relevant computer programs (e.g. CRM software)
Persistent and results-oriented
Patient and able to appropriately handle diverse customer reactions.
Applicants should send their CV’s to: hr@novelmonde.com Kindly remember to write a brief introduction of yourself in the body of the email.
Apply via :
hr@novelmonde.com
