Ref: 2104/IT/SYAD/NIG Location: Vodafone Office, Lagos Job Type: Full-time Employment Type: Permanent Purpose statement
To offer IT support services covering IT infrastructures and provides Server support services, and administer network security systems.
The role also includes support services for other infrastructural platforms as stipulated by the IT Manager.
Principal Accountabilities
Providing high level management and deployment support services on large server systems including Cisco UCS systems.
Maintaining the daily / monthly backup of data in all VBN offices including Abuja and Port Harcourt and liaising with the IT Contact personnel in each of the offices on all IT-related issues.
Providing required IT-support which include but not limited to Windows Operating Systems and Server Applications.
Troubleshooting and resolving of network problems.
Maintain the IT network including servers, switches and all other IT-network related equipment.
On-call and after hours support.
Installs or modifies existing installations of networked computer hardware, software, and other components.
Provide 2nd level support for all business applications and other applications used in the company.
Ensuring that the network security systems such as the Datacentre Security Suite and a host of other systems are functioning optimally.
Research and certify the operation and compatibility of hot fixes (patches), new versions of vendor provided applications and appliances, across a variety of hardware and software platforms.
Provides administrative support services for the enterprise VoIP services.
Qualifications
Preferred candidate must have a good University degree or HND in Computer Science /Engineering, Electrical Electronics or Telecommunications Engineering (minimum of Second Class or equivalent).
Possession of MCSE / MCP / CCNA / CCNP will be an added advantage.
Skills:
Analytical skills
Ability to work in a multicultural environment
Ability to multitask
Integrity
Problem solving
Leadership
Written and verbal communications
Interpersonal relations
Competency Requirements:
System & Network Administration
Server management
Network security
Mac Apple Server / System administration and support
Network security
WiFi implementation and support
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