Job Description
Manages all customer retention activities.
Retain customers utilizing product and service knowledge to provide customers with correct solutions
Responsible for Customers End to End life cycle in the network.
Responsible for Customer Retention’s at Touch points.
Responsible for leading a team of retention members
Attempts to solve problem in order to retain customers.
Qualifications and Skills
A Bachelor’s Degree in any discipline.
Strong communication and relationship-building skills.
3 years experience in customer retention.
Proven track record of success in previous role(s) with references.
Basic understanding of Microsoft Office products (Word, Excel, PowerPoint, etc.).
Understanding of basic CRM software favorable.
Analytical and problem solving skills.
Applicants should send their applications and CV’s to: lorachejobs@gmail.com using the job title as the subject of the mail.
Apply via :
lorachejobs@gmail.com
