Location: Ibadan, Oyo Job Summary
Be responsible for the department, making sure everything is up to date and running smoothly. Liaise with suppliers, and make request for products, and inspect and receive stock. The incumbent will also make sure customers are well attended to by interacting with them, handling queries and complaints.
Duties and Responsibilities
Assist in maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Assist in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Achieve financial objectives by assisting in preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensure availability of merchandise by making an order for purchase to the supplier; maintaining inventories.
Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Keep track of sales and profitability
Set sales goals for products and monitor
Secure merchandise by implementing security systems and measures.
Protect employees and customers by providing a safe and clean store environment.
Interact with customers handling queries and complaints and also advertising store products.
Ensure floor, shelves, fridges, toilet and Car Park are always clean.
Ensure shelves and fridges are always full and well displayed at all times.
Monitor expiry dates and damages of all products.
Ensure products are tagged with the current price.
Ensure items displayed are well protected from pest, contamination or any other danger
Submit out of stock report by reviewing items visibly missing or low in stock and submit to the Operations Manager.
Liaise with suppliers, and make request for products, and inspect and receive stock.
Report all faulty equipment promptly to the Operations Manager.
Submit weekly, monthly, bi-annual sales report for sections in the supermarket with comparisms
Oversee, train and set the schedules of sales assistants in the department, keeping track of their performance.
Assist cashiers when there are more than 3 customers on the queue.
Promptly attend to cashiers to resolve issues at cash point.
Requirements Required Qualifications:
B.Sc/HND in any field
Hands-on experience in a retail capacity is an added advantage.
Competencies:
Basic hands-on knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Problem solving skills
Excellent communication and customer management skills
Good organizational skills
Ability to work in a team and to motivate others
Ability to work long and odd hours
Ability to stand for long hours.
He/she must be physically fit
Ability to speak Yoruba language will be useful
Remuneration
Ranges between N420,000 to N480,000 per annum.
Applicants should send their applications and CV’s to: jobs@thehillcityconsulting.com Note
Apply via :
jobs@thehillcityconsulting.com
