Quality Assurance Officer Quality Assuarance Manager

ROLE MISSION STATEMENT
 
The purpose of this this role to audit Face-to-Face fieldwork methodology, interviewing process, quality standards adherence, interviewer code of conduct, by team of field supervisors and interviewers, on all assigned market research projects commissioned by all Kantar Brands (KTNS,KMB,KWP,KP) and provide timely feedback to improve the overall data quality.
 
KEY OUTCOMES
 

Ensuring In-field Quality Control practices – accompaniment, back-check and spot checks,
Ensuring minimum % of quality control across all the projects commissioned to KO
Compliance and conformance to regional / global/ Kantar/ industry best practices
Data Quality / Consistent delivery
Client Satisfaction

 
CAPABILITIES
 

Strong field operations experience with 3-4 years’ experience
Good knowledge of Market Research Process especially data collection methodologies, sampling, 
Team management
An eye for details
Acts with Integrity
Acts courageously
Domain knowledge and expertise

 
APPLICATION STATEMENT
 
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and the shape the world we live in. To apply for a career that’s out of the ordinary, please join us.

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