Job Description Core Purpose of the Job:
Establish and cultivate relationships with a company’s clients.
Task Complexity:
Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
Interface with clients frequently and maintain an excellent relationship with them
Oversee and coordinate client escalated operational issues
Manage and oversee effective dissemination of client information to operations teams
Timely flagging of issues to management
Update database
Qualification (s)
Minimum of B.Sc in Humanities or related courses. A Master’s Degree would be and added advantage
Job Specification (Experience & Training) Academic and Professional:
Bachelor’s Degree in related field, Three to five years’ related experience, or Equivalent combination of education and experience.
Job Specific Competencies (Skills/ Knowledge/ Attributes):
Good listening skills
Good people skills
Strong customer service and interpersonal communication skills.
Solid verbal and written communication skills.
Time Management.
Detail oriented.
Ability to communicate with confidence.
Competencies Required:
Knowledge of all companies’ products and services.
Strategic and innovative thinker with proven ability to communicate a vision and drive results.
Demonstrated management, organizational and interpersonal skills.
Ability to solve problems and execute on initiatives.
Ability to work collaboratively internally and externally.
Self-assured and results oriented.
Demonstrated ability to assess business needs, design and implement programs and evaluate results.
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Applicants should send their CV’s to: hr@teclab-ng.com
Apply via :
hr@teclab-ng.com
