Responsibilities
Assisting availability manager to meet the aims of availability management. This includes responsibilities such as: Analyzing and defining new/changed services for Service Availability; Identifying and documenting major/potential impacts; Cross checking with UCs to establish negotiation bottom-line
Assisting the capacity manager to meet the aims of capacity management. This includes such tasks as: Defining and analyzing need for capacity; Designing and drafting capacity plan; Generating capacity report and Generating capacity optimization plan
Providing support for a number of internal technical groups. The list include: BPO team; IMS team and AMS team
Maintenance, change deployment, trouble-shooting, covering Database, Networks, Servers, application development, business process handling.
Dealing with the final physical delivery of the service implementation; coordinating release documentation and communications
Planning the deployment in conjunction with change and knowledge management and service asset and configuration management
Providing technical and application guidance and support throughout the release process, including known errors and workarounds.
Providing feedback on the effectiveness of the release and recording metrics for deployment to ensure within agreed SLAs
Identifying problem; Initial categorization and prioritization and Recording solution and workaround in KEDB
Responsible for the schedule work
go to method of application ยป
Applicants should send their CV’s to: dorcas@rutotechintl.com , bunmi@rutotechintl.com
Apply via :
dorcas@rutotechintl.com
