Requirements
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
Must display exceptional customer service and communication skills
Remain flexible to ever changing environments; adapt well to different situations
Intermediate computer skills to utilise innovative, wireless technology at client specific sites
Ability to maintain satisfactory attendance and punctuality standard;
Neat and professional appearance
Ability to provide quality customer service
Ability to handle both common and crisis situations at the client site, calmly and efficiently
Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
Work in various environments including adverse outdoor conditions such as cold, rain or heat.
Constant mental alertness and attention to detail required while setting priorities and following up on assignments
Education and Training:
Minimum HND/OND.
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