ABOUT THE ROLE We are looking for a pleasant Front Desk Representative to undertake all receptionists, administrative and clerical duties at the desk of our main entrance. You will be the “face” of the Company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The front desk officer must be willing to work whatever hours and times that are needed to get things done. You are to provide customer service to staff and client at all times. The goal is to make guests, visitors and staff feel comfortable and valued while on our premises. WHAT YOU WILL DO
Overseeing all aspects of general office coordination
Greeting and welcoming guests
Receiving, sorting and distribution of incoming mail
Preparing all outgoing mail
Receiving and directing all visitors to appropriate contacts
Coordinating and maintaining records for office keys and staff identification cards
Handling enquires at the front desk
Setting up and coordinating meetings and conferences
Arranging for repairs and maintenance of office equipment
Managing office calendar and booking meeting rooms to coordinate work flow and meetings
Management of meeting rooms
Maintaining the visitors’ register
Working with the security detail to track all visitors
Supervising and coordinating activities of janitors and office assistants
Assist with event planning and implementation
Taking up other duties as assigned.
WHAT YOU SHOULD HAVE
BSc. or HND
At least 2 years or more relevant experience
Excellent verbal and written communication skills
Computer skills including the ability to operate spreadsheets, power points and word processing programs
Knowledge of principles and practices of basic office management and organization
Knowledge of customer service principles and practices
Exemplary presentation skills and customer handling techniques
Ability to work well either alone or as part of a team.
Good writing, analytical and problem-solving skills
Good time management skills and ability to multitask
Must be confident and able to remain calm under pressure
Ability to operate standard office equipment including but not limited to telephone systems, copiers, printers, faxes and scanners
Ability to follow oral and written instructions
Outstanding administration skills
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Apply via :
jobs.omidyar.com
