Reports to: Operations Director Job Description
The Business Manager is to drive the tailoring unit as an independent business arm.
The ideal candidate will;
Be responsible for the effectiveness, efficiency and productivity of tailors in the business unit
Ensure that all repairs and alterations are done to the highest quality standards and within the timelines promised to the customers
Drive revenue for the department by ensuring overall targets are consistently met.
Market and engage new customers to use the company’s services.
Create more awareness to new and existing customers.
Effectively plan, coordinate, monitor, supervise, organize and direct the day-to-day operations and activities of the departmental in such a way that the staff are optimally utilized to meet and satisfy the needs and expectations of customers
Constantly monitor the tailors to ensure that customers’ garments across branches are ready for collection on due dates and in good order
Coordinate and distribute job activities and examine the quality of job done by the tailors meet the required standard.
Develop approaches to positively engage lost customers and ensure they patronize the service again and again
Direct and organise tailors activities so that they will consistently meet their targets as well as avoid disappointment on due and collection dates
Develop and manage a comprehensive database of existing and potential customers by creating accurate records and an effective follow up plan
Qualification/Skill Requirements
Minimum of B.Sc or HND in any field
4 – 5 years relevant experience in fashion design, garment reconstruction, alterations and repairs
Must have worked with a reputable fashion house supervising a pool of tailors
Must have excellent cutting and tailoring skills.
Must have knowledge of fabrics and fabric care
Must have first-hand knowledge of sewing machines , hemming machines , interlocking machines and the most up to date machines in the market
Must be quality oriented
Possess management, planning and leadership competencies
Strong attention to details
Excellent customer service skills
Good sales and marketing skills
Ability to balance a variety of tasks while maintaining the highest of quality standards
Applicants should send their CV’s to: talentportal01@gmail.com Note
Apply via :
talentportal01@gmail.com
