Essential Job Duties/Responsibilities:
Respond to user requests for service, troubleshoot problems and help develop solutions.
Support PC hardware components, desktop operating system software, and application software.
Perform minor repairs to equipment and arrange for other servicing needs.
Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
Monitor backup systems and procedures to ensure data security.
Record activities, solutions and other responses to request for service.
Assist users in determining appropriate software solutions to meet needs.
Develop and provide user training for basic hardware and software use.
Maintains open communication and positive working relationship with staff.
Perform other duties/projects as assigned.
Qualification:
Minimum of ND in business, communications or computer related field.
Proficiency in computer applications
Proficiency in programming language such as: HTML, PHP and Ability to use Word press will be an added advantage.
Conducting research via internet
Ability to prioritize tasks and efficiently manage time.
Ability to exercise good judgment and effectiveness in working with a high-performing team
Strong oral and written communications skills
Ability to respond effectively to inquiries or complaints.
Ability to develop, maintain, and promote strong internal and external relationships
Ability to define problems, collect data, establish facts, and draw valid conclusion
Interested candidates should forward their cv to info@lextorah.com
Apply via :
info@lextorah.com
