Requirements
Upholds Safety and Security standards
Ensures that pre and post flight checks are completed.
Monitors waste and the use of equipment appropriately.
Ensures effective communication with the Flight Crew.
Ensuring standard operating procedures, including AVMED, are followed correctly.
Achieves On Time Departure without compromising on safety and security standards.
To maximize the customer experience in the cabin, ensuring that it meets the BHNL’s service standard.
Ensuring that individual passenger needs are recognized.
To build an effective relationship with Customers and Crew, demonstrating BHNL Brand / values.
To effectively communicate changes that would impact the in-flight services.
To understand the Company’s objectives and how related departments work in order to build effective working relationships.
Directly responsible for the flight safety in accordance with SEP manual, NCAA and JAR Ops procedures.
Throughout employment, remain fully conversant with SEP procedures and successfully complete annual recurrent training.
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