Job Responsibilities
Handling clients inquiries through telephone and email to ensure effective management and resolution of client’s complaints using available resources
Provide Clients with products and service information update existing client information
Document all calls and other information according to standard operating procedures.
Organize and Perform providers’ visitation and effective utilization tracking
Processing Hospital claims
Required Qualification, Experience and Skills
B.Sc in Nursing, Registered RN/RM
1-3 Years working experience.
Knowledge and experience of customer service management
In depth knowledge of the Health insurance
Working knowledge of the Microsoft Office suite
Ability to understand and speak the local language fluently will be an added advantage.
Applicants should send their applications and CV’s to: application@unitedhealthcare-ng.com indicating the position applied for and the location as the subject of mail.
Apply via :
application@unitedhealthcare-ng.com
