Job description JOB TITLE – Offline Agent for IROKOtv3 Month Fixed Term Contract – Possibility for Extension 100 Positions available TEAM MISSION STATEMENT To subscribe new customers in Nigeria to IROKOtvTo educate and train visitors/customers in Nigeria on how to use IROKOtvPOSITION SUMMARYTo attract visitors to IROKOtv booths, provide point of sales assistance, and sell IROKOtv subscriptions!DUTIES & RESPONSIBILITIES
Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
Teaching booth visitors how to download and use the IROKOtv app
Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
Managing cash transactions and remitting cash balances to IROKOtv
Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
Achieving and maintaining proficiency with our escalation matrixes
Consistently staying up-to-date with new IROKOtv products/services
Providing weekly reports on customer feedback to management
REQUIREMENTS
Previous sales or customer service experience is a PLUS!
Must-be friendly and fluent in English
Should be familiar with smartphones (Android) and mobile applications
SalaryN40,000+ On target bonus scheme
Apply via :
www.linkedin.com
