Department: Operations Reports to: MD/CEO
JOB DESCRIPTION – PPBM 01
Job Summary
To ensure that all outlets of the company operates efficiently and profitably while maintaining their reputation and ethos. Combine strategic planning and day-to-day management activities. Lead by example, coach and motivate employees towards achieving organisational goals and objectives.
Formulation, direction and implementation of business strategy.
Drive results by continuously seeking improvements to enable individual outlet and company growth.
Ensure that monthly sales targets are met and expand current income streams.
Ensure customer service, hygiene, quality and operational standards are maintained across all outlets.
Responsible for ensuring the training and induction of staff in line with company standards.
Ensure that company policies, standards and values are understood, embraced and complied with by all staff.
Ensure the conduct of the business within the ethical, legal, and moral boundaries consistent with our values.
Liaise with external agents on behalf of the company; such as NAFDAC, PHCN, Local government agencies, LAASA, etc to ensure smooth running of operations.
Training and development of managers and supervisors in controlling costs and increasing sales.
Works closely with the HR manager to ensure that human resource objectives are met.
Coaching, motivating and encouraging managers and staff to achieve desired targets.
Provides leadership for achievement of goals for new store openings as required.
Ensures that all facilities and equipment are properly maintained and serviced.
Experience and Qualification
BA/ Bsc degree holder
3 years min experience in a similar role in a QSR franchise such as KFC, Food concepts/Chicken Republic, Dominos, etc
Multi-site restaurant operations management skills.
Strong business and commercial acumen.
Proven leadership and problem solving skills.
Proven experience in training and development of staff to meet set goals.Sound financial and budgeting skills.
Excellent customer service skills.
Excellent communication skills (verbal and written).
Full understanding of all federal and state regulations as regards health and safety, restaurant regulations, HACCP standards etc.
Ability to multi-task, and change priorities constantly as needed in a fast paced environment.
The ideal candidate for this role will have a car.
Job Dimensions
As above
Any other tasks assigned by the administration.
All interested candidates should send in their CVs and applications to recruitment@peoplesourceconsulting.com quoting the job title and reference above as subject.
Apply via :
recruitment@peoplesourceconsulting.com
