Ref.: DC-115172
The Key Account Manager reports to the Area Chief Commercial Officer in Lagos, and will be a part of the Country leadership team
We OfferAn impactful role in the growth based strategy for the Country with a pipeline that covers a full range of logistics services and the package to match your experience.Key Responsibilities
Directly manage a portfolio of Key Accounts
Act as the single and main contact in country for all accounts assigned to the portfolio, in respect to commercial activities
Build and maintain relationships with as many key contacts/decision makers as possible inside customers organization and enhance a long-lasting business partnerships
Include key DAMCO personnel into the relationship to ensure that relationships run as deep as possible into both organizations
Understand and translate the local needs of the Customers and share and engage with other IMEA TEAM KAM’s as well as other KAMs across our organization
Promote IMEA throughout the KAM global organization
Ensure engagement between IMEA and Global organization
Act as the liaison between the customer and the DAMCO organization
Be the “voice” of the customer identifying issues and addressing them throughout the organization in a proactive manner.
Must understand CRM and SMART reporting and ensure that they use these tools in accordance to company guidelines
Must personally update all information into the CRM as required by the company
Constantly update their own skills and knowledge within the assigned Vertical
KAM’s will work closely with Project Managers to ensure we are tackling the account from all angles
Who we are looking for
Strong Experience of more than 5 years in the Logistics Industry
Strong analysis and judgment skills
Ability to work as individual but also as a TEAM Player
Very strong Customer facing and presentation skills
Must speak and write the native language at a high level
Must speak and write English at a high level
Speaking any third language is considered a benefit
Must be outgoing and easily able to build relationships at all levels
Must have a proven track record in s
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jobsearch.maersk.com
