Job Description
Ability to foretell customer needs.
Answers enquiries by clarifying desired information, researching, locating and providing any needed information.
Fulfills request by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call centre database and documentation.
Keeps equipment operational by following established procedures; reporting malfunctions.
Enhances organizational reputation and exploring opportunities to add value to job accomplishments
Interested and qualified candidates should send their curriculum vitae to dolapo.fasidi@accessng.com Stating clear Call center administrator as subject of the email. Note: All applicants must be serving (Youth Corper) currently and only candidates within Abuja would be considered.
Apply via :
dolapo.fasidi@accessng.com
