Branch Manager Policy Maintenance/Commission Officer (Life) Claims/Reinsurance Officer (Non-Life)

Responsibilities
Manages sales & expense budget for a sales team in a branch against set targets.
Responsible for distribution strategy of products within a branch
Accountable for local marketing
Identifies & creates coordinated sales opportunities in corporate, broker and public sector
Responsible for external networking & relationship building with key door openers
Ensures delivery of customer value
Manages, develops, appoints & trains marketing officers
Key Result Area Sales/Productivity:
Manages sales & expense budget for a sales team in a branch against set targets.
Identifies & creates coordinated sales opportunities.
Compliance:
Ensures compliance to process & procedures to minimize business risk.
Ensures delivery of customer value.
Team Effectiveness:
Individually accountable for staff time, tasks and output quality, for periods up to one year.
Balances own priorities with directing and motivation others.
Plans & assigns work over periods of up to 1 year.
Guides and directs staff to achieve operational excellence standards.
Creates a climate for optimal performance.
Manages performance.
Selects potential staff to sustain customer/client service delivery.
Marketing:
Responsible for distribution strategy of products within a branch.
Accountable for local marketing.
Relationship Building:
Responsible for external networking & relationship building with key door openers.
Academic Qualification & Work Experience
Minimum of First Degree in any discipline
Minimum of 5 years relevant experience
Technical/ Behavioral Competencies:
People Management
Customer Relationship Management
Excellent Communication Skills (Oral and written)
Interpersonal Skills
Able to build and maintain effective working relationships
Time Management
Problem Solving
Team Player
Able to demonstrate a creative/innovative and collaborative approach to problem solving and decision making
Resilience
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