An indigenous Multimodal International Logistics and Supply Chain Management Company with services covering International Freight Forwarding, International Removal & Relocation, Project Logistics in the Oil Industry, Power and Telecoms Sectors, Warehousing & Storage, Dangerous Goods Handling including Radioactive Sources & Explosives, Exhibition Logistics, and Road Haulage/Transportation is currently in need of suitable candidates to fill the position of a Sales & Marketing Officer.Role Profile
Our client is looking for a Sales & Marketing Officer who will be responsible for developing, establishing and maintaining marketing strategies to meet organizational objectives and is responsible for ensuring customer satisfaction and managing quality of service delivery.Main Duties and Responsibilities
Sales:
Research best practice and monitor competitor activity
Develop and maintain a customer database
Generate and qualify leads
Source and develop client referrals
Prepare sales proposals, action plans and schedules
Develop and maintain sales and promotional materials
Plan and conduct direct marketing activities
Make sales calls to new and existing clients.
Develop and make presentations of company services to current and potential clients
Respond to sales inquiries and concerns by phone, electronically or in person
Revenue Generation:
Work with the sales team to identify revenue and profit opportunities through analysis – corporate and individual initiatives
Develop and implement account management plans which ensure maximum revenue
Support the building of a pipeline of potential customers and develop through the sales cycle
Support quarterly key account reviews which maximise the win-win opportunity demonstrating commercial acumen and integrating both market share and revenue targets
Marketing:
Manage and coordinate all marketing, advertising and promotional staff and activities
Develop and implement marketing plans and projects for new and existing services
Manage the productivity of the marketing plans and projects
Monitor, review and report on all marketing activity and results
Determine and manage the marketing budget
Deliver marketing activity within agreed budget
Time management:
Complete weekly/ monthly/quarterly reports in a timely manner
Support the maintenance of account plans
Ensure the completion of proposals to the highest possible standard within customer timeframes
Support efforts to address issues/problems which exist within the customer portfolio.
Keep sales database tools up to date
Communication:
Develop relationships within the corporate network and maintain a profile within this group of contacts
Develop a high level of market knowledge through research and analysis and ensure that this is sharedacross the team and within the organisation
Ensure proactive and effective communication with all departments that impact the customer base.
Qualification & Experience:
Minimum of 1-3 years external field sales experience.
BSc Business Administration/Marketing
Understanding of business to business selling preferred
Concise presentation skills
Experience in Shipping and Logistics will be an added advantage
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